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Frequently asked questions

Where can I see your work IRL?

You can schedule a visit to my studio, which is located in Pedro de Valdivia Norte, Providencia, Santiago de Chile, via email or WhatsApp.

 

How can I buy?

 

You can do it by visiting my online store and paying via Mercado Pago or PayPal. If you wish to see more artworks, please send me an email or WhatsApp to request a catalog of available works.

 

Do you offer delivery service?

 

Yes, I deliver free of charge within Santiago de Chile. For local regions, please send an email or WhatsApp indicating the delivery address in order to generate a quotation as soon as possible. For more details on the delivery conditions, please visit the terms and conditions section.

 

How long does it take for my order to arrive?

 

If the artwork requires framing, the estimated delivery time is 2 to 3 weeks. On the other hand, if it is already framed or does not need it, delivery will be made as soon as possible. For local regions, the time is variable depending on each case. Anyways, I will contact you via WhatsApp to coordinate the delivery as soon as possible. For more details on the delivery conditions, please visit the terms and conditions section.

 

Could you install the work for me?

 

I offer an installation service provided by a collaborator with whom I have been working for a long time, and with my personal on-site supervision. If you require this service, please add a note on the shopping cart page in order to make a quotation. The installation time is variable according to the delivery time and availability and will be coordinated via WhatsApp or phone call.

 

Can I commission an original artwork or project?

 

Yes, as long as it is within my artistic practice. Please send me an email with all the information (space, dimensions, etc.) and indicate which artwork series you are particularly interested in.

Do you offer international shipping?

International shipping is evaluated on each particular case. For quotations and shipping conditions and availability, please send an email specifying the country and shipping address along with the works of interest.

Can you advise me with my purchase?

 

Sure, contact me via WhatsApp or email sending images of the space, dimensions and works that you are considering acquiring. I will contact you as soon as I have an answer.

 

Can I change the artwork's frame?

 

Some works have multiple framing options while others have only one. Frames are an integral part of each artwork and, therefore, they guarantee both their physical and aesthetic integrity. They should not be replaced by others different from those offered, as they may cause irreparable damage.

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